Calls answered. Admin automated. Built for builderssparkiesplumbersreal estatearchitectsyour business

Innovai is a Melbourne AI company. We build AI systems that take the admin off your plate, starting with a receptionist that picks up every call, and we make our own AI products. You pay once and the system is yours.

Melbourne based. Built for construction. Works for any business.

After hours call answered at 9:42pmSite visit booked for Thursday 7amFloor plan marked up: 6 rooms, 82 m²Quote request sent to your inboxReminder text sent for tomorrow's jobDimensions added to 3 plansMissed call texted back in 20 secondsJob moved to Friday, customer confirmedReal estate plan exported with room sizesUrgent leak call put straight throughFollow up sent on last week's quoteScan read and cleaned up

What we build for your business

Set up around how your business actually runs. Not a generic bot with your logo on it.

AI Receptionist

Never miss a call again

It answers in a friendly Aussie voice, takes the details, books the job into your calendar and texts you a summary. All while you're still up the ladder.

See how it handles a call
Example call
Incoming callTuesday 6:47pm, after hours
Answered 0:00
Hi, you've called Tarrant Constructions. This is Ella. How can I help?
Hey, we've got water coming through the ceiling in the laundry. Can someone come out?
Sorry to hear that. Can I grab your name and the address so I can get someone to you quickly?
Sarah Chen, 14 Bayview Road, Frankston.
Thanks Sarah. Mick can be there tomorrow at 7am. I'll text you a confirmation now and flag it as urgent.
Job booked for 7:00am and confirmation sent to Sarah
Summary sent to you: Sarah Chen, 14 Bayview Rd Frankston. Water leak through laundry ceiling. Booked 7am tomorrow. Urgent.
Custom automations

The busywork, handled

Quote follow ups, booking reminders, sorting the inbox, weekly reports. If your team does it the same way every week, we can usually automate it and hand it over as yours.

Tell us what to automate
Example
Quote follow up · automationRunning
  1. New quote requestCame in through your website
    9:02am
  2. Added to your job listName, address and scope filed
    9:02am
  3. Quote drafted from your price listSent once you tap approve
    9:04am
  4. Follow up after three daysCustomer replied and booked in
    Fri

Products we make

Alongside custom builds, we design and run our own AI products.

Zabanak · iPhone and Android app

Talk to anyone. Understand it in Farsi.

Live translation for Farsi speakers. Conversations, lectures and videos translated into Farsi as they happen, in 20 languages.

Discover Zabanak
AI Floor Plan Reader · for builders and estimators

Floor plans marked up in minutes

Drop in a plan and get it back with rooms labelled, dimensions added and areas worked out. Ready to quote from.

See a plan get marked up

Pay once.
Own it for good.

Most AI tools rent you access for a few hundred dollars a month, forever. We build a system around your business, hand it over and it's yours.

One payment and it's yoursNo subscription from us. No contract to get out of.
Built around your businessYour voice, your booking rules, your way of working. Not a template.
It keeps runningStop paying a subscription and the tool switches off. Yours doesn't.
Subscription toolsInnovai
Monthly fee$300 to $500 every monthNone
ContractLock in plus a setup feeOne off payment
Who owns itThey doYou do
Built forEveryone at onceYour business specifically
When you stop payingIt switches offIt keeps working

How it works

Have a chat with us

Tell us how your business runs and where the time goes. Fifteen minutes is usually plenty.

We build it around you

Your voice, your booking rules, your workflow. We set it up and test it with you before it goes live.

It's yours

One payment and the system is handed over. You run it and we're a message away if you ever need a hand.

What people are saying

We were missing calls every arvo when the crew was on site. Now every call gets answered and the jobs land in my calendar. Paid for itself on the first bathroom reno.
MT
Mick Tarrant
The markup reader does in two minutes what used to take my estimator half a day. Didn't think it'd read our older plans but it handled them fine.
PR
Priya Raman
Best part is there's no monthly bill. We paid once and it's ours. It just works.
DK
Dave Kowalski
The team sat with us, sorted the voice and the booking rules and we were live that week. Customers think Ella is a real person.
LF
Leanne Fischer
Our clients get a call back within a minute even when we're on the tools. That's changed how people see us.
TN
Tom Nguyen
I run a small real estate office and the receptionist handles open home enquiries after hours. Wish I'd done it sooner.
SW
Sarah Whitfield

About Innovai

Innovai is a Melbourne company building practical AI. We started with construction businesses, where missed calls and hours of plan markup cost real money, and the same systems work just as well for trades, real estate and other small businesses.

We also make our own products. Zabanak, our live translation app for Farsi speakers, and the AI Floor Plan Reader are both designed, built and run by Innovai.

Questions people ask us

If yours isn't here, send it through and we'll answer it properly.

Is it really a one off payment?
Yes. You pay once for the build and the system is yours. There are no monthly fees from us. The only ongoing costs are the small usage charges from the phone and AI providers, which we set up in your name so you can see exactly what you're paying.
Do I need to be in construction?
No. Construction is where we've spent most of our time so we know the industry well, but the systems work for any business that takes calls, sends quotes or works with plans.
What does the receptionist do when it can't help?
It takes the caller's details, tells them when to expect a call back and sends you a summary straight away. Urgent calls can be put through to you or whoever you choose.
What can you automate?
Anything repetitive that follows the same steps each time: quote follow ups, booking reminders, moving enquiries into your job list, sorting email, weekly reports. Tell us what eats your week and we'll tell you honestly whether it's worth automating.
What is Zabanak?
Zabanak is our live translation app for Farsi speakers. It translates conversations, lectures and videos into Farsi as they happen. It's an Innovai product with its own website at zabanak.app.
How long does it take to set up?
Most systems are live within a week or two. The receptionist is usually faster and automations depend on how many tools they need to connect to.

Let's build yours

Tell us about your business and we'll come back with what we'd build and what it'd cost. No pushy sales and no obligation.